If anyone claims to be support and requests your password/OTP, end the call/chat. Official support will verify via in-app prompts, not by asking for secrets. Report suspicious contacts.
Avoiding social-engineering on support calls
Updated December 7, 2025 •Security and Fraud
Related articles
View allSimple checks before shipping.
Updated December 7, 2025
Keep trust by refunding cleanly through the same channel.
Updated December 7, 2025
Lock sessions and move funds to a safe bank.
Updated December 7, 2025