If a buyer’s app errors, ask them to switch bank/MoMo on your Paylink. Remind them they don’t need a new link—just tap again and choose another option. Keep your default bank healthy by having at least two banks active.
Handle failed payments gracefully
Updated December 7, 2025 •Payments and Banks
Related articles
View allProtect yourself with notes, logs and clear policies.
Updated December 7, 2025
Distinguish typical delays from real failures.
Updated December 7, 2025
Redundancy prevents lost sales when a bank is down.
Updated December 7, 2025