Closing the Sale at the Moment of Interest
When a customer is talking to you on your website's Live Chat (Intercom, Drift, Tidio, etc.), they are hot leads. They are ready to buy. However, telling them to "Go to the checkout page, create an account, and add to cart" introduces massive friction. You risk them getting distracted and leaving.
The "In-Chat" Checkout
Paycilo allows your support agents to close the deal right there in the chat window. By sending a direct Paycilo Link, you allow the customer to make a payment immediately via Bank Transfer or Crypto.
Scenarios for Support Teams
- Custom Orders: If a customer wants a bespoke customization that isn't on your website, don't waste time creating a custom product page. Just agree on a price and send your Paycilo link. "Please transfer $50 here, and I'll add the note to your order."
- Wholesale Inquiries: B2B buyers often want to pay via Wire Transfer rather than Credit Card. Send them your Paycilo link containing your full SWIFT/IBAN details so they can initiate the wire immediately.
- Problem Resolution: Need to collect a small shipping fee for a return or exchange? Sending a quick payment link is far friendlier and faster than generating a formal invoice.
Universal Compatibility
Your Paycilo link works inside any chat widget. It opens in a neat pop-up or new tab, ensuring the customer doesn't lose the chat session while they make the payment.